Terence H Clarke

communication

What People Get Wrong About Psychological Safety – Six Myths I Help Teams Unlearn (and How to Build Real Trust)

In my years of coaching teams through cultural transformations, I’ve seen organizations pour energy into “psychological safety” only to stumble over misconceptions that leave them frustrated. They assume it’s about harmony, compliance, or endless validation—but that’s like mistaking a symphony for a metronome. True psychological safety is dynamic, messy, and rooted in collective courage. Here’s what I wish every leader and team understood—and the strategies I use to help them course-correct. Myth 1: “Psychological safety means being nice.” What I See: Teams tiptoe around hard truths, conflating politeness with trust. A healthcare client once said, “We don’t want drama,” but their avoidance of conflict led to unchecked errors in patient care.What I Teach: Discomfort is not danger. I design workshops where teams practice “productive friction”—like role-playing dissent or using red-team exercises. Safety isn’t the absence of conflict; it’s knowing conflict won’t cost you belonging. Myth 2: “It’s a way to get everyone to agree with me.” What I See: Leaders mistake psychological safety for buy-in. A startup CEO told me, “I’ve made it safe to speak up, but they still challenge my decisions!”What I Teach: Psychological safety isn’t a megaphone—it’s a mosaic. I use “perspective circles” where teams map competing viewpoints visually. The goal isn’t consensus; it’s clarity. As one engineer put it, “I don’t need you to agree. I need to know you get it.” Myth 3: “If we’re psychologically safe, no one gets fired.” What I See: Teams equate safety with low accountability. At a struggling tech firm, managers avoided feedback, fearing it would “break trust.”What I Teach: Safety and standards are allies. I introduce “growth contracts”—team agreements that frame feedback as fuel for mastery, not failure. One client rewrote their review process to celebrate “courageous mistakes” alongside wins. Myth 4: “It’s a feel-good perk, not a performance tool.” What I See: Executives dismiss psychological safety as “soft,” until crises expose communication breakdowns. A manufacturing client ignored near-misses for years—until a preventable accident forced a reckoning.What I Teach: Fear is expensive. I audit “silence costs”—the price of unspoken ideas, concerns, or errors. Teams track metrics like meeting participation rates or time-to-flag-risks. One team saved $200K in six months by normalizing early problem-sharing. Myth 5: “HR can policy this into existence.” What I See: Organizations roll out mandatory training, then wonder why nothing changes. A Fortune 500 company’s “Speak Up!” campaign flopped because leaders kept interrupting junior staff.What I Teach: Safety is built in micro-moments. I coach leaders to ritualize vulnerability—e.g., starting meetings with “What’s one thing I might be missing?” One CEO’s habit of publicly acknowledging her blind spots shifted team dynamics faster than any policy. Myth 6: “Leaders alone create it.” What I See: Frontline employees wait passively for “permission” to speak. An engineer told me, “I’ll speak up when management fixes the culture.”What I Teach: Psychological safety is a team sport. I facilitate peer-to-peer “safety sprints,” where teammates co-design norms (e.g., “Assume positive intent” or “Challenge the idea, not the person”). Ownership spreads when everyone holds the mirror. My Coaching Toolkit: Practices That Actually Work The Truth No One Talks About Psychological safety isn’t a destination—it’s a daily practice. I’ve watched teams transform not through grand gestures, but through small, relentless acts: the manager who admits, “I don’t know,” the engineer who says, “That scares me—let’s talk,” the intern who asks, “Can we try this differently?” The most powerful moment in my work isn’t when a team declares themselves “safe.” It’s when someone risks saying, “This still feels unsafe—here’s why.” That’s the paradox: True safety lives in the courage to name its absence. Your move: Where will you—and your team—dare to speak the unspoken today? Terence H Clarke is a psychological safety coach who helps teams build cultures where trust and accountability coexist. He’s worked with organizations ranging from Fortune 100 companies to nonprofit coalitions, and he once survived a team-building exercise involving literal firewalking (but doesn’t recommend it). Notice: JavaScript is required for this content.

What People Get Wrong About Psychological Safety – Six Myths I Help Teams Unlearn (and How to Build Real Trust) Read More »

If You Don’t Speak Up, You’ll Get Overlooked — Even If You’re Great at What You Do

You’re smart. You’re capable. You work hard. But if no one knows the value you bring, you’ll keep getting passed over for promotions, raises, and opportunities. I’ve spent the past year coaching professionals across India, China, and Singapore—leaders and rising stars at Microsoft, HSBC, eBay, AstraZeneca, and more. And there’s one thing I hear over and over again: “I know I’m doing good work… but I still feel stuck.” Here’s the hard truth: doing great work isn’t enough. In global organizations, the people who move up aren’t just skilled—they’re visible. Whether you like it or not, self-promotion matters. If that idea makes you cringe, you’re not alone. Most people I coach struggle with this. They’ve been told to “speak up more” or “own the room,” but they don’t know how to do that without sounding arrogant or fake. That’s why I’ve put together 10 practical ways to promote yourself with authenticity and impact—no cringey bragging required. Why Self-Promotion Feels So Hard Let’s be honest: most people hate the idea of self-promotion. It feels uncomfortable. Arrogant. Inauthentic. Maybe even culturally inappropriate. I hear this from my clients all the time: But here’s the thing: your work doesn’t speak. You have to. And if you don’t, someone else will. Someone less qualified, less capable—but more willing to talk about what they’ve done. In coaching conversations, we often reach the same conclusion: if you want to grow your career, especially in a complex, global organization, you need to develop a personal brand and learn to communicate your value clearly. What Is Personal Branding? Your personal brand is not your job title. It’s your reputation. It’s what people say about you when you leave the room. It’s the emotional aftertaste of working with you. Are you known for being a fixer? A strategic thinker? A cross-functional connector? A calm leader under pressure? If you don’t shape your brand intentionally, others will do it for you—based on assumptions, limited exposure, or outdated impressions. Your job is to make sure your brand reflects your strengths and aspirations. That’s where self-promotion becomes not just helpful, but necessary. 10 Ways to Build Your Personal Brand and Speak Up Authentically Here are ten practical, field-tested strategies I teach my clients to help them build their personal brand, promote themselves effectively, and gain the visibility they deserve. 1. Track Your Wins Regularly Create a simple habit: every week or month, write down what you’ve accomplished. Projects completed, problems solved, feedback received. You can’t promote what you don’t remember. This list becomes the foundation for performance reviews, presentations, and networking conversations. 2. Talk About Impact, Not Tasks Avoid describing your work like a to-do list. Instead, focus on outcomes. Don’t say, “I managed the budget.” Say, “I optimized the budget to save 12% in costs while improving output.” Impact is what gets remembered. 3. Craft a Powerful Introduction Whether you’re at a meeting, a conference, or a quick coffee chat, be ready to answer, “So what do you do?” with clarity and confidence. Try something like:“I help regional teams grow revenue through strategic marketing that’s data-informed and customer-driven.”Short. Punchy. Results-focused. 4. Speak Up With Framing In meetings, don’t just drop facts—add perspective. Say things like: 5. Use ‘I’ and ‘We’ Strategically It’s great to acknowledge your team, but don’t erase your own role. Try:“We delivered the project on time, and I led the planning and stakeholder engagement.”That’s confident, not arrogant. 6. Ask for Visibility Opportunities often come when you ask. For example: 7. Develop a Reputation on Purpose Ask yourself: What do I want to be known for? Then align your communication, behaviors, and contributions around that. Start shaping the narrative people tell about you. 8. Use the CAR Model (Challenge – Action – Result) This is a simple storytelling structure that makes your contributions stick. 9. Practice Out Loud Confidence comes from repetition. Say your wins out loud. Practice your intro in the mirror. Record yourself and listen back. The more you hear yourself owning your success, the more natural it becomes. 10. Share Your Work Strategically Whether it’s in team updates, LinkedIn posts, or hallway conversations—find natural, professional ways to talk about what you’re working on. Visibility isn’t vanity. It’s leadership. Self-Promotion Is Not About Ego. It’s About Clarity. Self-promotion isn’t about being loud or showy. It’s about making your value clear—so the right people can recognize it. So opportunities can find you. So your career doesn’t depend on being discovered by accident. When done right, self-promotion becomes a service—to your team, your organization, and your future. Final Thoughts If you’ve ever been told to “speak up more,” “take ownership,” or “raise your profile”—don’t dismiss it. That’s your cue to invest in your personal brand. Not with arrogance. But with intention. You already do great work. Now it’s time to make sure people know about it. Because when you learn to promote yourself with purpose, confidence, and clarity—you don’t just stand out. You move up. And when you’re ready to stop playing small, let’s talk. 📩 Book a free 30-minute discovery call with me to learn how executive coaching can help you build your personal brand, gain visibility, and finally get the recognition—and progression—you deserve. Notice: JavaScript is required for this content.

If You Don’t Speak Up, You’ll Get Overlooked — Even If You’re Great at What You Do Read More »

Men Don’t Need More Platitudes—They Need Real Talk. Here’s What Works.

The Problem No One Wants to Admit Let’s start with the uncomfortable truth: 1 in 10 men experience depression or anxiety, yet nearly 60% avoid seeking help . As a coach, I don’t blame them. The mental health industry often sells men vague “transformational journeys” or toxic positivity while ignoring the root causes—isolation, societal pressure to perform, and a culture that equates vulnerability with weakness. I know this firsthand. For years, I tried to outrun depression by hustling harder. I’d show up to client meetings sweating through panic attacks, convinced someone would “expose” me as a fraud. When I finally admitted I was drowning, the advice I got was useless: “Practice gratitude!” “Visualize success!” None of it addressed why I felt broken. Why Traditional Approaches Fail Men Therapy and coaching often miss the mark for men because they ignore three realities: What Actually Works: A No-BS Framework Here’s the approach I’ve seen work—backed by science, not slogans: 1. Sleep: The Non-Negotiable Reset Button Let’s cut through the “8-hour dogma”: 40% of adults globally sleep less than 6 hours nightly, and 1 in 10 men avoid seeking help for sleep issues despite struggling . Here’s what the science says: 2. Nutrition: Fueling Recovery, Not Just Macros Forget “superfoods.” What you eat when matters: 3. Exercise: The Anxiety Blocker Nobody Talks About You’ve heard “exercise reduces stress.” Let’s quantify it: 4. Redefine Vulnerability Vulnerability isn’t crying in group therapy (though that’s fine). It’s: Men respond to actionable steps, not abstract concepts. For example: The Data-Driven Path Forward The biggest myth about men’s mental health? That progress requires “soft” skills. In reality, men thrive with: Final Word I don’t care if you call it coaching, therapy, or a “strategic overhaul.” What matters is this: You don’t have to stay stuck in silent struggle. The goal isn’t to “find yourself”—it’s to build a life where you’re too busy living to overthink. If you’re ready to cut the BS, book a consultation or fill in the contact form below. No inspirational quotes. No lifetime commitments. Just proven strategies that work for real men. Sources Notice: JavaScript is required for this content.

Men Don’t Need More Platitudes—They Need Real Talk. Here’s What Works. Read More »

Mindset, AI, and Burnout: Shaping Your Reality

Your Mindset Controls Your Reality—Are You Paying Attention? Your brain is a detective—it looks for evidence to confirm what you already believe. If you tell yourself, “Things never work out for me,” your brain will zoom in on every failure and ignore the wins. This is confirmation bias in action. But here’s the thing: Your mindset isn’t just about thoughts. It’s the filter through which you experience life. Change the filter, change the reality. Try this today: Write down three wins, no matter how small. Made your bed? Win. Drank water? Win. Showed up for yourself? MASSIVE WIN. Your mind is a garden. What are you planting today? Watch here   The Burnout Trap—And How to Escape It Feeling exhausted all the time? Like you’re constantly running on empty? Executive life is demanding, but burnout isn’t a badge of honor—it’s a warning sign. Here’s how to protect yourself:✔ Prioritize sleep—not a luxury, a necessity.✔ Schedule downtime—block time in your calendar for recharge.✔ Learn to say no—protect your energy and focus.✔ Delegate effectively—trust your team to carry the load. Burnout isn’t weakness. It’s a sign that change is needed. So, what’s one small action you can take today to reduce stress? Watch here   AI Won’t Take Your Job—But It Will Change It AI is transforming industries. The real question isn’t if AI will impact your work, but how you will respond. Will you be a leader or a follower? The opportunity:🔹 Automate repetitive tasks to focus on strategic work🔹 Gain insights from AI-driven data🔹 Double down on human skills—critical thinking, creativity, and emotional intelligence The action plan:1️⃣ Educate yourself—stay ahead of AI trends2️⃣ Embrace lifelong learning—adaptability is key3️⃣ Focus on what makes you uniquely human AI isn’t something to fear. It’s a tool to elevate how we work. How do you see AI shaping your industry? Reply and let’s discuss. Reflection Corner: Questions for the Week 🔹 How do I ensure my leadership style remains adaptable in an ever-changing world?🔹 What small actions can I take daily to foster a culture of psychological safety and trust?🔹 Am I creating space for diverse perspectives, or do I default to familiar viewpoints? Quotes to Inspire 💡 “Do not follow where the path may lead. Go instead where there is no path and leave a trail.” — Ralph Waldo Emerson💡 “The best way to find yourself is to lose yourself in the service of others.” — Mahatma Gandhi💡 “We don’t see things as they are, we see them as we are.” — Anaïs Nin   Thank you for joining this week’s Build a Better You! Here’s to a week filled with adaptability, connection, and compassion. And remember—sometimes a helping hand makes all the difference. For more insights and resources, visit my blog here Wishing you simplicity and strength, Coach Terry C Notice: JavaScript is required for this content.

Mindset, AI, and Burnout: Shaping Your Reality Read More »

How To Be Assertive At Work

Being assertive at work is a skill that many people struggle with, yet it is essential for personal and professional growth. This article will explore what assertiveness means, why it is a common issue in the workplace, and the advantages and disadvantages of being assertive. Ultimately, we will discuss why developing this skill is crucial for your career success. Understanding Assertiveness What is Assertiveness?Assertiveness is the ability to express your thoughts, feelings, and needs openly and honestly while respecting others. It involves standing up for yourself without being aggressive or passive. Assertive individuals communicate clearly and confidently, which helps them navigate workplace challenges effectively. The Common Problem of Lack of AssertivenessMany employees find it difficult to be assertive due to various reasons. Fear of conflict, desire to be liked, or lack of confidence can prevent individuals from speaking up. This can lead to misunderstandings, increased stress, and missed opportunities for career advancement. In fact, a significant number of professionals report feeling overlooked or undervalued because they do not express their opinions or needs adequately. Advantages of Being Assertive Disadvantages of Being Assertive Why Assertiveness is Important Despite the potential drawbacks, being assertive is vital for several reasons: Tips for Becoming More Assertive Becoming more assertive at work is a journey that requires time and effort but offers significant rewards in terms of confidence, communication, and career success. If you’re interested in learning more about how to develop this skill further, fill out the contact form for a free chat with me to explore how we can work together as coach and client to enhance your assertiveness skills! Notice: JavaScript is required for this content.

How To Be Assertive At Work Read More »

Tackling Toxic Workplaces, Entrepreneurial Realities, and Knowing When to Walk Away

Welcome back to Build a Better You! Each week, I share practical insights from my coaching journey to help leaders and professionals grow with resilience, purpose, and genuine connection. This week’s edition explores toxic workplace policies, hidden truths of entrepreneurship, and the critical moments when it’s okay to step away from a client. This Week’s Focus: 1. Recognizing and Navigating Toxic Workplaces Some workplace policies create environments that drain creativity, diminish morale, and even undermine employee well-being. Here are a few red flags to watch for: Takeaway for Leaders:To navigate such environments, focus on building micro-cultures of trust within your team. Document your contributions and communicate openly when appropriate. Leadership doesn’t always mean changing the system overnight—it starts with fostering trust, creativity, and support where you can. 2. Hidden Realities of Coaching and Entrepreneurship Being a coach or entrepreneur is often portrayed as glamorous, but the reality is far more nuanced. Here are ten truths you rarely hear: Takeaway for Leaders:Embrace these truths as part of the journey, not as setbacks. Stay aligned with your purpose, and don’t hesitate to seek support when the path feels isolating. 3. Knowing When to Walk Away from a Client Saying goodbye to a client is never easy, but sometimes, it’s the best choice for both parties. Here are signs that it might be time: Takeaway for Leaders:Walking away is an act of self-respect and professional integrity. By setting and upholding your boundaries, you ensure that you’re serving those who truly align with your expertise and energy. The Clarity Pause Hack Whenever faced with difficult decisions—whether about a workplace, a client, or your business—try this simple yet powerful tool: This practice not only provides clarity but also reinforces decision-making aligned with your core values. Reflection Corner: Questions for the Week Quotes to Inspire Thank you for joining this week’s Build a Better You! Here’s to fostering clarity, courage, and connection in every challenge. If this newsletter resonates with you, I’d love to hear your thoughts or experiences—drop me a reply or join the community here https://babu.beehiiv.com/subscribe Wishing you strength and focus,Coach Terry C Notice: JavaScript is required for this content.

Tackling Toxic Workplaces, Entrepreneurial Realities, and Knowing When to Walk Away Read More »

My honest advice for everyone working in a multicultural environment or different country

My honest advice for everyone working in a multicultural environment or different country After spending 20 years in China and working across APAC experiencing rich and diverse cultures and nearing 2,500 hours of coaching and delivering training workshops across APAC, I’ve learned this: Cultural intelligence (CQ) is not optional; it’s essential. Learn to read between the lines of cultures, adapt your communication, and build genuine connections across boundaries. → You can’t and shouldn’t have to fully replicate someone else’s cultural experiences—CQ is personal and grows from your own journey.→ You should approach every interaction with curiosity, respect, and a willingness to understand.→ We must foster empathy—it transcends cultural differences and opens doors to collaboration. Be: → Open to learning.→ Adaptable in your communication.→ Curious about other perspectives. Not: → Judgmental.→ Stuck in one mindset.→ Resistant to change. Developing cultural intelligence is a lifelong journey, but the rewards are amazing: stronger relationships, better leadership, and real impact in a globalized world. Notice: JavaScript is required for this content.

My honest advice for everyone working in a multicultural environment or different country Read More »

The best leadership lesson you’ll receive today

The best leadership lesson you’ll receive today: (From someone who’s spent years coaching multicultural teams across APAC and beyond, navigating cultural nuances to foster collaboration and success.) → Empower your team by embracing diversity as a strength, not a challenge.→ Communicate with clarity, especially when working across languages and cultural norms.→ Build trust by respecting individual perspectives and aligning them with shared goals. In a world where everyone wants to take, give. Become an alchemist of your leadership. Here’s additional advice you can carry forward: Foster inclusive decision-making. Create an environment where team members feel their voices are valued, regardless of cultural background or hierarchy. This means asking the quiet voices to contribute, listening deeply, and bridging gaps between differing viewpoints. When diversity is empowered, the results transcend borders, creating innovative, resilient, and united teams. Leading multicultural teams isn’t just about managing differences—it’s about unlocking potential. When done right, it transforms workplaces and inspires growth beyond expectations. Notice: JavaScript is required for this content.

The best leadership lesson you’ll receive today Read More »

It’s Okay to Not Be Okay

Do you ever feel like you have to suffer in silence? Growing up in Ireland and the UK, many of us hear about keeping a “stiff upper lip.” This means not talking about our feelings and just pushing through tough times. But let’s be honest: that approach doesn’t really work. 1. Start with a Strong Foundation Your foundation is your belief system. What do you believe about yourself? If you think you can achieve great things, you’re more likely to try. Here are some tips to strengthen your beliefs: 2. Build Your Walls with Knowledge Knowledge is like the walls of your house. It keeps you safe and secure. Here’s how to gather knowledge about mental health: 3. Add a Roof with Resilience Resilience protects your mindset from challenges, just like a roof protects a house from rain. Here’s how to develop resilience: 4. Decorate Your Mindset Just like decorating a house makes it feel like home, adding joy and fun to your life makes your mindset stronger: 5. Maintain Your House Just as houses need maintenance, your mindset needs care too: You’re Not Alone Remember, it’s okay to not be okay. Everyone has ups and downs, and reaching out for help is perfectly fine. You don’t have to go through tough times alone. If you want more tips on building a successful mindset and taking care of your emotional well-being, sign up for my weekly newsletter Building A Better You Join my community and start your journey today!

It’s Okay to Not Be Okay Read More »

Scroll to Top